Getting Around
In ION Orchard, one of the defining features that improves shoppers’ experience would be the
ease of navigation around the 600,000 sq ft mall.
Digital Self-help Screens
With digital self-help screens installed and readily accessible on every floor beside most escalators, navigation is hassle-free.
Built for more tech-savvy shoppers, shoppers are able to access information on store locations at their own convenience and pace.
Concierge
Installed on levels B3, B2, L1, L2 and L4, shoppers can expect to receive quality service and information on almost every floor should they require more assistance.
Navigation Signs
Signs holding key information (e.g toilet, lift, current level) are installed overhead in every stretch of the mall.
Store Placement
Types of services are strategically clustered together so that shoppers know exactly where to go to find what they need. They can also explore and compare choices and selections within short walking distances.
ION Orchard Smartphone App
Shoppers can download the free ION Orchard app to get quick step-by-step navigation around ION Orchard and stay updated on the latest deals and promotions from the convenience of their own mobile devices.